FAQs
Q: What is your processing time?
A: Each piece is made to order for you. Please allow 1-2 weeks for creation and delivery.
Q: Can I update my shipping address?
A: Yes, as long as your order hasn't shipped. Please contact us immediately at info@goarty.net. We cannot guarantee address changes after shipment is dispatched.
Q: What is your return policy?
A: Due to the custom-made nature of our artworks, we do not accept returns or exchanges unless the item arrives damaged or is incorrect. Please contact us within 48 hours of delivery.
Q: How should I care for my painting?
A: Gently dust your artwork with a soft, dry cloth. Avoid direct sunlight, high humidity, and harsh chemicals to preserve its vibrant colors.
Q: Is the image on the website accurate?
A: We strive to represent colors as accurately as possible. However, slight variations may occur due to screen settings and the handmade nature of each piece.
Q: Do you accept custom orders?
A: We love bringing unique ideas to life! Please contact us at info@goarty.net with your concept, and we'll be happy to discuss possibilities.
Q: Do you offer wholesale pricing?
A: Yes, we partner with interior designers and retailers. Please contact us at info@goarty.net for details.
